Faqs

GENERAL

WHERE AND WHEN IS THE CONFERENCE HELD?

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Date: 14 – 16 March 2024
Location: LIFE Central, 25 Normanby Road, Auckland

WHO ARE THE SPEAKERS FOR SISTAS 2024?

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Our guest speakers include Ps Alex Seeley & Priscilla Shirer, along with Ps Maree de Jong and Ps Melissa de Jong from LIFE.

when will conference begin and end?

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Sistas will begin on Thursday night at 7.30pm and will go through to Saturday night at 8.30pm. To view our full schedule, click here.

WE WOULD LIKE TO STAY AND ATTEND CHURCH ON SUNDAY. WHAT SERVICES ARE AVAILABLE AND WHERE WILL THEY BE HELD?

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If you are interested in attending LIFE on Sunday 17 March, check out the website for times and locations lifenz.org/sunday-services.

WHERE CAN I PURCHASE THE SESSIONS?

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All main sessions at Sistas will be available to purchase as audio and video downloads following conference. You can also purchase previous years’ sessions. You can purchase these here: store.lifenz.org/pages/sistas

What if I don’t receive any emails from Sistas?

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If you haven’t received any of the above emails during the time specified, we recommend a few steps to take:
  1. Check your junk mail / Spam folder / Social or Promotions folder (Gmail)
  2. Check your blocked sender list
  3. Email us at sistas@lifenz.org to check we have the correct email address on our database

I HAVE A TESTIMONY FROM CONFERENCE, WHERE CAN I SHARE THAT?

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We would love to hear your testimony or feedback! Please email it through to us at sistas@lifenz.org

WHAT IS THERE TO DO BETWEEN SESSIONS?

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During the lunch and dinner breaks, we will have food vendors on site; The Local, a space to hangout, will be available to chill out in. There are a range of exhibitors, our Sistas Unite Partners and the Marketplace to check out.

WHAT FOOD AND DRINK OPTIONS ARE AVAILABLE DURING CONFERENCE?

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Sistas Conference has its own selection of food vendors and coffee carts available in The Local during all breaks to save you time going offsite when you're hungry or need a caffeine fix. Morning tea on Friday and Saturday are included in your registration cost.

CAN I VIDEO THE SESSIONS ON MY OWN VIDEO CAMERA?

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Video snippets for your social media are allowed, however, prolonged video of the sessions is prohibited. Full recordings of the messages are available via store.lifenz.org/pages/sistas

PHOTOGRAPHY

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During services and events, we may be taking still photographs and capturing video footage of various aspects, including shots where individuals and groups are identifiable. Please note that we may use these shots in social media and for promotional purposes. In line with our Child Protection Policy, no photographs or videos are to be taken where individual children can be identified, unless for a specific purpose with parental/caregiver permission.

REGISTRATIONS

WHAT DOES THE REGISTRATION FEE COVER?

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The registration fee covers your admission to all three nights/two days of the conference. It does not include meals, transportation, or accommodation. You may also want to bring additional funds to purchase Sistas merchandise and resources that will be available for the duration of the conference.

WHAT IS MISS SISTAS?

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Miss Sistas is for School Years 7-13, as part of Sistas there are tailored sessions for this age group, and a hangout space just for them.

CAN I PURCHASE A DAY OR NIGHT PASS?

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Due to capacity being reached for conference, we will not be releasing any day or night passes this year.

WHAT IF I MISS OUT ON PURCHASING A REGISTRATION TO SISTAS?

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Unfortunately, this year we will not be releasing a waitlist for those who have missed out on tickets. However, all main sessions at  Sistas  will be available to purchase as audio and video downloads following conference. You can purchase these here during conference: store.lifenz.org/pages/sistas

I HAVE REGISTERED BUT I CAN’T COME ANY MORE. MY FRIEND WANTS TO COME IN MY PLACE.

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You are more than welcome to transfer your registration to another person. You can update the registration details through the registration confirmation link which was issued to you at the time of payment for your registration via email, alternatively, email us at sistas@lifenz.org to request this. To transfer your registration to a substitute delegate after 1st March 2024, inform us in writing; and a NZ $15.00 administration fee will apply. 

WHAT HAPPENS IF I DON’T RECEIVE A RECEIPT OR CANNOT FIND MY REGISTRATION CONFIRMATION?

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Receipts and confirmation of your registration are automatically sent when you register online providing you have correctly entered your email address. Please check your junk mail to ensure it has not been flagged as junk. To be reissued confirmation, please email sistas@lifenz.org or call +64 9 306 4222 to speak to a member of our team. 

WHAT IF I MOVE ADDRESS?

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This year we will be sending out electronic tickets via email. We will send this to the email address we have for you the week prior to conference. If we don’t have your correct or up-to-date email address, you may not receive your ticket. Please email us at sistas@lifenz.org with your latest email address to ensure you receive your e-ticket.

CAN I CANCEL MY REGISTRATION?

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We appreciate that circumstances can change, therefore, we can offer the following three options to assist you.

1. REFUND:Cancellations for registrations, received in writing (from original purchaser) before 1 March 2024, will receive a refund, less an administration fee of $15 per registration. No refunds will be made to cancellations received after 1 March 2024; Please note that refunds must be refunded to the original purchaser. Preschool registrations are not subject to admin fees when refunded.
2. DONATE: If you are no longer able to attend Sistas and would like to donate your registration to an anonymous recipient from our Sponsor a Sista campaign, you can do so by letting us know in writing prior to conference commencement. This campaign is for those who are not financially able to register for Sistas but would love to attend. Please note once donated, the option to transfer to another (known) person or to receive a refund will no longer be available to you.
3. TRANSFER: You can transfer your registration (only once) to another person at no extra cost prior to 1 March 2024; following this date a $15 transfer fee may apply per registration. Transfer requests to another person must be received in writing from the original purchaser. We will not accept requests to transfer a registration to a new name from the new registration owner. You may choose to sell your registration (at same or less value than original purchase cost), however, Sistas is unable to assist with finding someone to purchase it from you.
Please note transferred registrations to the following year are no longer valid for refunds. Please note all sponsorship donations and car park purchases are not refundable nor transferable.

Registrations may not, without prior written consent of the Conference Team, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites). If a registration is sold or used in breach of this condition, the registration may be cancelled, and the current holder of this registration may be refused entry into the conference.  If there may be need for special consideration of your circumstances regarding this policy, please contact our conference team to discuss further. Your registration and payment confirm that you have accepted this policy.  

I NEED A VISA

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Delegates are responsible to arrange their own visa required for entry into New Zealand. Once registered and payment has been received in full, a confirmation of registration letter can be sent to you via email. You must provide your full name, organisation you are representing, and residential address to the Sistas Conference Team. Please note we do not provide letters of invitation to delegates.

MY FRIEND AND I CAN ONLY COME TO PARTS OF THE CONFERENCE. CAN WE SHARE A CONFERENCE PASS?

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Unfortunately, no. Each person will need to be registered and can come and go as they are able as each pass will have a name printed and assigned to it. The conference pass always needs to be worn during the conference.

Is there a group rate?

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We no longer offer group rates due to already discounted registration rates.

I PURCHASED TWO REGISTRATIONS UNDER MY NAME. HOW DOES MY FRIEND RECEIVE THEIR REGISTRATION?

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You can update the details of the second ticket by allocating this through the groups booking link, which was issued to you, via email, at the time of payment for your registration. Any unallocated tickets or changes to unallocated tickets after 1st March 2024 will need to be checked and adjusted on arrival at the conference.

TRANSPORT, PARKING AND ACCOMMODATION  

WILL THERE BE PARKING ONSITE?

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Our on-site parking will be at capacity throughout Sistas Conference. If you have not purchased a car park pass for our onsite parking, you will need to find an alternative option. For more information on parking and public transport within 10-20 minute walk from the venue, please visit parkme.com, or at.govt.nz.

We also have a park n’ ride option available from our Manukau and Albany campuses.You will be able to park at campus and catch a shuttle bus to conference. For Friday and Saturday, there will be a bus running in the morning, and returning after the evening session. There will not be any returns in the afternoon break. The cost is $10 per person, per day. You can register for either of these shuttles here.

WILL THERE BE MOBILITY PARKING?

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If you have a mobility sticker, you will need to have this in your vehicle when you arrive at conference. Please note there are limited disability parks so please arrive early or we are unable to guarantee a park. Your council issued mobility parking permit must be displayed at all times.

IS THERE ACCOMMODATION NEARBY?

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There are a number of hotels and Airbnb's in the surrounding areas. It is up to the delegates to arrange their own accommodation.

Other services

CAN MY GROUP BE ALLOCATED RESERVED SEATING?

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Groups requesting allocated seating need to be larger than 20 delegates with full conference registrations. We will email out the Group Seating request form in the months leading up to conference. Look out for an email with this information.  

Seating & Care

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If you have any mobility issues or require extra care at Sistas Conference, we can offer floor seating and early entry to sessions. Please indicate this on your registration (by selecting the mobility assistance option) or email the Conference Team by 1 March 2024 to let us know to help make your experience at Sistas comfortable and enjoyable.

KIDS + Preschool

WILL THERE BE A PRESCHOOL PROGRAMME AVAILABLE?

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There will be a preschool programme available for children aged 1-4. Registrations for this programme were made available via the main registration page, please contact us if you would like to add a pre-school registration onto your ticket.

IS THERE A PARENTS ROOM?

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All our conference sessions are parent friendly. That's why we have a designated lounge specifically for mums with bubs under 12 months of age. A live video link and baby-friendly facilities means that parents can participate in the sessions while looking after baby's needs.

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