frequently asked questions

 

Below we have a range of answers to your frequently asked questions. If your question hasn't been addressed below, you can get in touch with the team by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. with your questions.

THE BASICS

Sistas Conference is held from Thursday 12 to Saturday 14 September 2019 at Trust Arena, 65-67 Central Park Dr, Henderson, Auckland.

Our Conference programme is yet to be confirmed; the programme will include one evening session on Thursday 12 and two full days Friday 13 and Saturday 14 September.

 

Registration

Group & Stadium Seating

accommodation

Transport & Parking

Programme

Venue

Children

Food

TLC

Miss Sistas

Registration

What time on Thursday 12 September will registration collection be open?

Registration Collection will be open from 4.30pm.

Can I collect my friends conference pass if I have her e-ticket?

Yes, the e-ticket must be scanned to receive the conference pass.

Can I register on site at Sistas Conference for full time, day or night registrations?

You can register for Sistas at the registration sales desk in the registration collection area. Please note, this is subject to available capacity in the stadium.

Will I be able to receive my registration pack via courier prior to Sistas?

Yes, you can opt in to have your registration pack sent to you prior to Sistas. Complete this form by Sunday 18 August in order to receive this. There will be a small fee for this service, but you are able to group your registration with your family or friends if you wish.

What are the conditions if I choose to have my registration pack mailed to me?
  • You must provide Sistas with your correct postal and email address. You can check your address using the NZ Post Address and Postcode Finder.
  • A delivery fee of $7.50 is required for a registration pack to be sent. Multiple conference passes can be included in one registration pack but these delegates must be identified in the application. 
  • Sistas do not take responsibility for parcels misplaced in transit. 
  • Sistas do not take responsibility for parcels delivered to an incorrect address given in an application. 

Group Seating & Stadium Seating

How many delegates do I need to have in my group to qualify for allocated group seating?

A group of 30+ will qualify for allocated group seating. This needs to be confirmed by the 26th August. To request allocated group seating, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

Can I merge my small group with another small group to have 30+ delegates in our group to qualify for group seating?

Your group may merge with another group, however, we cannot facilitate this. There must be only one group leader for a group communicating with our team.

Will there be seating communities?

Everyone has their preference for seating at events, so stadium seating will be managed on a 'first come, first served' basis, rather than seating communities. This allows you and your friends to choose where you'd best like to experience Sistas from in the Stadium.

If I am attending by myself, is there a place I can sit?

We have a seating area for those that are coming to Sistas on their own and would love to meet and sit with other ladies that are attending by their self. If you would like to join this seating group, you can choose in your registration details that you are attending alone or fill in this form.

If I have a group of ladies attending with me, can I apply to receive all of our conference passes?

Yes, all registrations must have a name assigned to them and you can include their names in your application. You will only need to pay one delivery fee per application.

Accommodation

Where can I look to find options for accommodation?

Sistas has partnered with Fortis Travel to bring you accommodation options which you can find below or contact This email address is being protected from spambots. You need JavaScript enabled to view it.  

These rates will all be subject to a booking fee of $15.00 plus GST per person.

All rates are subject to availability at the time of booking and payment made.

Transport & Parking

Which hotels will have a shuttle to the venue?

You can pre-purchase a ticket to catch a shuttle from Auckland CBD. The locations of these pickup points are yet to be confirmed. Tickets will be released in the coming weeks.

The shuttle that has previously picked up and dropped off from the airport hotels will no longer be running.

Where can I park?

We are currently hard at work confirming free and pre-paid parking options during Sistas Conference. We will release these options for you in the coming months, so stay tuned to your emails and social media for this announcement.

Is there public transport close to the venue?

You can use Auckland Transport's Journey Planner tool to help find public transport options available to you throughout conference. Please be careful to check the service times for public transport as the Thursday PM timetable does not run frequently.

Programme

Can I video the sessions on my own video camera?

Video snippets for your social media are allowed, however, prolonged video of the sessions is prohibited. Full recordings of the messages are available via the Sistas Marketplace.

How soon after a session/the conference can I buy the session recordings?

CDS & DVDS are no longer available for purchase; our session recording options are now via online downloads or a USB.

DOWNLOADS – These are available to pre-order one week prior to Sistas Conference at the Sistas Marketplace! We will aim to have all files uploaded within a week of conference. Once the file is uploaded it will appear under the ‘Downloads’ tab under ‘My Account’ on any downloads already purchased.

USB – These are also available to pre-order one week prior to Sistas Conference at the Sistas Marketplace. The conference USB contains ALL recordings from conference, Main Sessions in video and audio and Miss Sistas in audio. Postage is included in the cost and we will aim to have these out to you within 3 weeks after conference.

Venue

What are the wet weather hangout options at the venue?

We will have many covered hangout spaces available throughout conference. These include The Local, The Marketplace, the main foyer. A map of the venue will be available on our app closer to conference.

Where can I find lost property at Conference?

Our information desk, located in The Local, will be the central place to hand in and pick up lost property during conference. Following conference, you can email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Children

Is there a kids programme?

We provide a preschool programme for ages 2-4 (children younger than school age) which runs in conjunction with our main Sistas sessions. You can purchase registrations for your children to attend this through our register page. Snacks are provided for children; however, we encourage you to bring a packed lunch for your child(ren) to eat during the day.

I have a baby coming with me, is there a parent’s room available?

Yes, we have a mums and bubs room available on the second floor which has space for sleeping and feeding babies. A lift is available for those with prams. There will be a live link to watch the session, as well as a large window to see into the stadium and saved seats in front of the parent’s room to watch the session while your baby sleeps.

Food

Is there any food provided during conference?

Morning tea will be provided on Friday and Saturday. There will be gluten free options available.

Can I bring my own packed lunch?

Yes, absolutely. We will have seating in The Local which is a great place to eat and hangout.

Are there water stations?

There is a water station in the main foyer of the venue.

Can I bring a water bottle into the sessions?

You can bring a water bottle into the sessions in the stadium; however, we don’t encourage any other beverages in the sessions.

Can I bring alcohol to Sistas?

Sistas is an alcohol-free event so no alcohol beverages will be permitted on site.

TLC

Is there an area for ladies with mobility issues, or who are struggling with chronic illness?

We have a dedicated space onsite where ladies with these concerns can come to during the break times, as well as bring one lady to accompany them in the lounge. You will need to apply for our TLC service prior to Sistas so we can expect you 

For those that have applied, you may enter the stadium through the door closest to our TLC space, 10 minutes prior to the doors opening each session and find a seat before the main doors open for all delegates.

Is there an area for disabled parking?

There are limited disabled parks available to those who have a council permit for disabled parking. This is on a ‘first in, first served’ basis.

Miss Sistas

Where will Miss Sistas be held?

Our Miss Sistas venue will be confirmed in the coming months.

What is the Miss Sistas programme?

Miss Sistas delegates will join in with the main sessions both morning and evening, with their own dedicated sessions held on Friday and Saturday in the afternoon. The confirmed programme, with specific times, will be announced in the coming weeks.